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Favorite quote: “Every day is a journey, and the journey itself is home.”
I like data-driven marketing because…Most companies spend too much time chasing shiny objects, hoping for a quick breakthrough in performance or sales. Data-driven marketing provides a way to see what really makes a difference and to focus on the opportunities for sustainable competitive advantage.
How I got here…
As an organizational psychologist, I have worked in public and private sector, in large and small companies and across much of the world. For thirty years I have helped leaders, business units and entire companies discover how to increase effectiveness and impact. As an external consultant I have sought real partnerships with clients, with many lasting five years or longer.
I coach executives, facilitate group and organizational change, and have been able to place a spotlight on the psychology and 0rganizational dynamics that shape customer experience. To create a memorable and motivating customer experience, your company needs to align employees, leaders, structure, process and culture. Combine the power of data driven marketing with the impact of well-managed organizational change, and you can envision how M Squared Group helps clients achieve distinctive impact. That’s why I am here!
The letters behind my name:
PhD, Industrial & Organizational Psychology, University of Maryland
More about Marc:
Apart from my work, I am a committed father (two teens), a fortunate husband (20 years and she still loves me!), a middling cook, and a poor but always willing tennis player.
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